Our Privacy Policy
SMS Messaging & Text Communications
By providing your phone number on our website or during a service request, you consent to receive SMS messages from Powerhouse Junk Removal related to scheduling updates, service notifications, appointment reminders, and occasional promotional offers.
Message frequency varies.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
You may request assistance by replying HELP.
Opt-out requests are processed immediately.
Powerhouse Junk Removal does not sell, rent, or share phone numbers or SMS consent information with third parties. Phone numbers are used exclusively for communication related to your service request, account updates, and customer support.
We collect your phone number directly when you enter it on our website or provide it to our team during communication about a quote, estimate, or service. SMS consent may also be obtained by checking the SMS consent box on our website form or by replying YES to a one-time confirmation message requesting permission to join our SMS list.
Carriers are not liable for delayed or undelivered messages.
We implement reasonable technical and organizational safeguards to protect your personal data, including secure storage of phone numbers, restricted access to customer information, and encrypted communication channels where applicable.
If you have questions about our SMS policy or data practices, you may contact us through the information provided on this website. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
What information do we collect?
We collect information from you when you register on our site, respond to a survey, or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used to:
- Improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you.
- Improve customer service; your information helps us to more effectively respond to your customer service requests and support needs.
- Send you information and updates pertaining to your order.
- Send occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information under our privacy policy?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we use cookies?
Yes, we use cookies (small files that a site or its service provider transfers to your computer’s hard drive through your web browser) that enable the sites or service providers’ systems to recognize your browser and capture and remember certain information.
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. So long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.